Business · Guide
AI for Small Business Owners.
You don't need a strategy. You need the quote written before you lose the lead, the complaint answered before it becomes a review, and this week's jobs turned into next week's posts. Fifteen minutes a day with the free tools you already have, organized around the jobs that actually eat your evenings.
Who it's for
Owners and office managers of trades, home services, shops, studios and local professional practices. One to twenty people, a phone that never stops, and no appetite for software projects. Written from building websites for exactly these businesses and watching where their hours go.
What's inside
- The fifteen minutes that payWhere AI fits in a small business, where it doesn't, and the three tools that are free.
- Quotes and estimatesFrom phone notes or a voice memo to a clean, consistent quote in your format, with the questions you forgot to ask.
- Customer repliesComplaints, no-shows, price pushback, "are you available", and the reply bank that makes them one tap.
- ReviewsAsking at the right moment, and replying to the good ones and the unfair ones without losing your cool or your customers.
- Posts from the week's jobsPhotos from your phone into captions and posts that sound like you, on a routine that takes ten minutes on Friday.
- Website words that get foundService descriptions, FAQs and area pages written the way customers search, ready for your web person (or Claude Code).
- HiringJob ads that attract the right people, screening questions, and a first-week checklist.
- MoneyReading your numbers in plain English, chasing invoices politely, and a monthly cash sanity check.
- GuardrailsCustomer data, pricing errors, and when a human must stay in the loop.
- Your business's prompt libraryBuilding one your staff can paste from, so the quality doesn't depend on who answers the phone.
You walk away with
- 40 prompts organized by job, in plain text
- A review-reply bank for the good, the bad and the unfair
- The Friday ten-minute content routine
- A one-page "never paste this" card for the office
Pairs well with
Next steps
Do it with your staff, live
Ninety minutes for you and up to four people: quotes, replies and marketing set up in your tools.
Start a One-Person Service Business with AI
The real version of making money with AI: pick a service, deliver it well, let AI do the lifting.
No website yet?
Chapter six writes the words. A Launch site puts them online in two weeks, from $1,200.